We hope you never have to read this FAQ section but if something has arrived defective. We'd like to apologise in advanced. Please contact us at email@example.com with your order name, email, order number and photos of the defective item(s). We'll fix this ASAP for you.
Boba Barista is a small business located in Australia. In the state of Victoria to be precise. We currently ship to Australia, United States, and New Zealand. However we plan on shipping to more countries. If you would like to make an order with us, you can contact us via firstname.lastname@example.org to see if we can ship to your country.
Sometimes due to humidity or hot weather. Tapioca Pearls will sweat, just like us! The condensation will not affect the taste of the pearls, it might cause the tpaioca to turn white. However, it is still safe to cook and consume your pearls as you would normally.